Passengers with Disabilities
Tulsa International Airport is committed to being accessible for all airport users. Following is information to help you become familiar with services available in our terminal.
Planning Your Trip
Tulsa International Airport has wheelchairs available for passenger use and airline skycaps are ready to assist. When you book your ticket, let your airline or travel agent know about any accommodations you may need. Then confirm with your airline 24 hours before your flight that the accommodations you have requested will be available. It is also recommended that you confirm with your ticket agent and flight attendant on-board your aircraft that they are prepared to meet your needs. Links to the airlines that fly from Tulsa can be found here.
Drop Off and Pick Up Areas
All passengers can be dropped off and picked up at the curb near their airline. There are reserved handicapped parking spots along the curbs and ramps to ease entry and exit of the building. Keep in mind that drivers must remain with their cars and can only be parked at the curb for two minutes. Also, your bags cannot be left unattended. Skycaps for American, Southwest and United airlines are available to assist with a wheelchair or with getting your bags to and from the curb. It is recommended that you contact your airline in advance to make arrangements for assistance. If you are flying on Delta, Delta employees can assist you if arrangements have been made in advance. Contact information for the airlines that fly from Tulsa can be found here.
Handicapped Parking Options
Passengers who count on being able to park as close as possible to the terminal and are permitted to park in reserved handicapped parking spots have options at Tulsa International Airport. There are reserved handicapped parking spots in our hourly and garage parking lots for a maximum of $10.00 per day. You may park in reserved handicapped parking spots in our short-term parking lot for the duration of your trip. Our economy lot at $6.00 per day is an affordable option. The airport has a shuttle with a wheelchair lift. Let any shuttle driver know you need a wheelchair lift or call our parking operator at 918-836-6374 to make arrangements in advance. A map of our parking lots can be found here.
Elevators: Elevators are available throughout the terminal building. There are elevators located in each bag claim, on each concourse, in the parking garage and along the ticketing corridor.
Restrooms: Restrooms are equipped with at least one handicap accessible stall. There are also large, private family restrooms located pre-security in the waiting areas and on Concourse B near Gate B7.
Service Animals: Service animals are welcome throughout the terminal building. A service animal relief area has been designated pre-security just outside of the rental car counters on the upper level.
Security Checkpoint: All passengers and items must be screened before being allowed on a flight. The Transportation Security Administration is prepared to screen passengers with disabilities and their medically necessary equipment. For more information about the screening process, see TSA’s page on Travelers with Disabilities and Medical Conditions.
TSA Cares: TSA has established a dedicated helpline to assist passengers with disabilities and medical conditions. Please call the TSA Cares Helpline at 855-787-2227 for any questions or concerns regarding the security checkpoint.
TTY phones: TTY phones are available in each baggage claim area and on each concourse.
Video Phone: A video phone is available free of charge. It is located at the information booth in front of the security checkpoint.
Wheelchairs: Wheelchairs are available for use in the terminal building free of charge. They can be found in the vicinity of the airline ticket counters and baggage claim areas.